Think you can make a quick buck selling your used togs at a consignment shop? Think again.On her latest visit to the secondhand store, our writer Nicole was shamed by snooty shop girls for her "unworthy" offerings. Despite being quite the fashionista, her selection was deemed below resale standards, and she left empty-handed of both cash and clothes.
Readers chimed in with similar stories of having their contributions shunned by buyers. Some even had their items turned down -- then found them on sale racks in subsequent weeks.
Donald tells of a friend who often had clothes custom-made for her. "The seamstress sews in a label that reads 'made specially for...' She had taken several pieces to a high-end vintage shop here in L.A. and was told that they weren't interested, but she could leave then as a 'donation' to a charity that collected from the store. Several weeks later, a colleague came to work with several pieces she had purchased at this store. Among the items was one of my friend's custom made dresses complete with label. She paid a visit to the shop and found several other of her items."
So what really goes on inside secondhand stores?
"They would say we buy for everyone and then tell us at the buy meetings 'don't buy urban ware – it doesn't sell,' 'don't buy plus sizes, they don't sell' and on and on it went. The only things that were acceptable to buy were clothes for anemic hipsters. The routinely told us we were lucky to work there, and for some reason people would buy into it and feel hipper than thou just because they spent the day looking through strangers' dirty laundry."
Another reader counters that resale shops are meant to cater to a particular clientele that buy only a certain look. Mariah says, "I'm sorry, but I'm having trouble following the logic in this article. This is just a case of wrong store, wrong stuff -- don't take it so hard. Find another resale shop, perhaps in a better neighborhood if your things are mostly designer and not 'hipster' chic."
Consignment shop owner Karen Quinn-Panzer says, "I would suggest taking your next batch of clothing to a smaller, single-proprietor owned consignment boutique who values each and every consignor. Most of these stores will eventually donate clothing to a worthy cause if it doesn't sell after a reasonable time period."
Or instead, says long-time thrifter Mistola, host a swap party for you and your buds: "Bring your gently used jewelry, shoes, sweaters, books, you name it -- and swap for someone else's. No hipsters, no snark and no self-confidence dragged through the mud."
Tell us! Have you had any bad experiences at secondhand shops? What do you do with your used clothing?
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Friday 05 March
By Cynthia Watts
How about a garage sale? Sure they are lots of work but they are also lots of fun. You meet a lot of nice people. My family and I have one every year. What is not sold we donate to the church for their annual rummage sale. What doesn't sell there goes to a local charity (they bring the truck and haul it away). With the garage sale you get to keep all the profits. I know this will not work for those that do not want to get their hands dirty but hey try it!
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Friday 05 March
By deena adkins
actually and literally the person who refused to pay for the custom clothes and then sold them is guilty of either theft by deception or fraud take your pick
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Friday 05 March
By Carole
Finally the truth comes out about these shops. After two trips to Buffalo Exchange in Tucson and being told one time that my brand new things were out of style, two never used ColeHann bags were not the right color for winter, paid $45.00 for a Chanel jacket, I realized this place was not going to give me a fair price for ANYTHING I took in. There would always be an excuse and the stuff they had for sale in there was CRAP! Filthy ,wash and wear stuff that I would never have even thought of bringing in to sell. The sales girls looked awful, purple hair, pierced , tattooed and were there to simply find a reason not to buy my nice things and hope I would buy some of their CRAP. Never again.
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Friday 05 March
By mimi
I got taken at a furniture consignment store in High Point, NC=she told me some was damaged, couldn't sell etc. It took lots of phone calls just to get what little money I made. Never again, it's better to give it to someone or put an ad at the corner grocery etc.
I've taken things to the Goodwill, and the workers take what they want before it ever gets into the store!
Not good experiences==
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Friday 05 March
By razzi
I go along with Kaye's. I give to a home, they give shelter to those that need help no matter what type of help needed. They do help women with or without kids when it's domestic violence too. I gave them some old cell phones last year, to at least use for 911. It's a nice knowing at least what I give is given free to these people. Never sold to them. And the Thank you and Bless you comes from the heart. What wonderful folks they are. That's great in my book.
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Friday 05 March
By dreamzpainter
Its not just clothing stores that do these things. I took a box of mostly recent top seller paperbacks to a used book store, out of about 100 books they offered me store credit for 3, which would almost buy one book.... I had a really nice heavy wood dining table and 4 sturdy chairs on a popular online selling site for $150.obo. I was contacted by a person I later found out runs a resale shop, they showed up with a big truck and offered me $30.00 saying that they had to recoop fuel prices etc and that it would only sell for $70. I passed on the offer and sold it for $110.00 the next week
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Friday 05 March
By Daniel I. Radakovich
First off, a consignment shop is NOT a thrift store. Thrift stores are usually donation-based, staffed by volunteers, many of whom have no real idea of what is good or bad quality, sellable, etc. If something is not off their racks in a couple of months' time it is usually resold someplace or dumpsterized. But on [very] rare occaisions these have some people going through the items finding good items to keep a bit longer. Consignment stores have to be able to sell their goods in competition with the outlet stores and travelling trunk sales for clothing, which offer very deep discounts to pricey items. Ergo they will wish to be as close to the current style as possible. Finally for older clothing there are "vintage" sotres both thrift and consignment in the larger cities. Here you will pay a premium and get less due to the extended length of time they keep the items in inventory. Further, made-to-measure while giving a specific enhancement to YOUR look is not necessarily-and not usually-a good thing for anyone else. The arms may be too long or too short, the adjustments for the figure too generous or tight, and stylistic aspects might be too pronounced to get away with [example, I once had a sport coat rejected fromthe buttonhole lining being too dramatic-a shiny black thread I thought was neat but most buyers would dislike]. Sometimes these can be fixed by a competent seamstress or tailor, but often the cost to do this elevates the cost beyond the usefulness of the bargain. There are 3 rules to go by:
1) if new and not too abnormal-consign it
2) if quality or neat but older-vintage
3) If serviceable-donate it
By "serviceable" that means wearable by anyone with some self-respect-no worm/mothholes, no slashings showing it was actually counted as "destroyed" by retailers, no damage done by bad sewing/alterations. With these you should just dumpster them ab initio.
If buying, recognize that a broken button is not hard to replace, go for quality not dreck[because if you just need a suit for an interview these are normally on sale at the retail store for what the ill-informed thrift store person might be charging for it used]...and above all, buy only what you see yourself able to wear. And if ever donated, give a fair market value for the goods left for Schedule A deductions. Take a picture if you can of any pricey items showing their condition, and claim only what the donated place will reasonably charge for it. You may have a pair of $800.00 Ferragamo loafers or whatever but you'ld better know where they sell for $80 if you claim that value, preferably 2 or 3 places. But also realize that prices have jumped recently and get the right amount for whatever you give. Recognizable "name" brands are normally priced higher as "upscale" or "High end" even over higher quality. That is bad news for the reseller or donor, good news for the discriminating buyer. And remember to clean anything you buy before you wear it.
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Monday 08 March
By Mountain Nurse
Excellent descriptive!
Friday 05 March
By bonnie
Most of what you said I agree with, but if you are taking your things to a very good consignment shop, the clothing is required to be dryed cleaned. So according to news reports clothing brough new also need to be drycleaned due to bacteria. So good consignment shops should be very strict on this matter. Also you were correct when you stated that consignment and thrift shops are totally different. Because consignment shops have set ideas on what they take they are more concerned on what they take into the store including age of garments most people don't want to buy items that are out off style and that means 10 5 to 10 years. However, they are always ready to take older more vintage pieces or what people are wearing. It makes no sense for buyers to purchase items that are out of syle and dated. They is why there is always a set of rules for each shop.
Friday 05 March
By Jane Johnston
I used a single-owned resale consignment boutique for 18 years. We became fast friends and I began to not keep a detailed inventory of everything I consigned. Big Mistake! and I have to take the blame. Found out she was selling things under the same name as mine, only omitting the 't' in my last name and I'm sure pocketing the money. Also, checks got mailed to other clients more than once....My advise is be shrewd...it's business!
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Friday 05 March
By mamitamorena9
WHY CAN'T ANY OF YOU SPELL???!!???
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Friday 05 March
By razzi
And I love St. Vincent DePaul's! I remember years ago going to one and I really got some nice things from them. Nice slacks, sweaters and a coat. It was all clean too. Wish they were still around here. And never would I take clothes anyplace if not washed first, that's just nasty. How can anyone do that and expect to get money for it? That's awful.
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Friday 05 March
By Susan Wright
Hi I had a similar experience.I'm on social security and anticipated help on making ends meet by selling my gently used and never worn clothing. The consignment was for 60 days,but after 30 days the price was cut in half. Regular customers just waited for the 50% cut in price.I guess consignees didn't keep track of stuff and were told the things would be donated to the needy. Well I told the proprietor that I couldn't afford to replace these things so I would just pick them up after 30 days.The first consignment brought $26 but I was made to feel like it was a terrible inconvenience to return my things.
The second consignment;I heard a sad story of how the store wasn't making a profit and the owner was spending all her time there for nothing.I wanted to say in real estate and retail it's all about location,location.I determined to never take anything there again
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Friday 05 March
By heather
i will say that the shops around here are terrible. either the thrift stores have dirty clothes on the racks (donated). the consignment shops here also have some dumb rules. like all shoes must be new with tags (never worn) and clothes have to be pressed professionally. these are for children's clothes not fancy clothes. plus their prices are 5 times more expensive then at the store's. they were selling some kmart small wonders that are normally $3.00 for $8-10. HELLO!!!
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Friday 05 March
By Karen
I have always donated my designer clothing to the LUPUS Foundation and other charitable organizations that pick up on scheduled days, leaving a receipt for the tax deductible contributions.
I am convinced that the consignment shops you refer to, get their supplies from those charity pickups.
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Friday 05 March
By TERRI
When I have clothing that we can no longer wear or just have not worn it yet for one reason or the other, I take it to the quarter store. I have taken many big trash bags full of clothes there. All of which are in great to new condition. There you just donate them & yes you can get a tax write off but I choose not to. These are items I am no longer going to use or my kids are not or can not wear them. But this store resales the clothes for a quarter per item. Even a big coat is only a quarter. Then they use the money for the people in our county to help them with paying their gas or electic bills, food.. ect. The money stays right here in our own county to help the people who need it. Then I feel really good about what I have done. Thinking we need more stores like this one. Just my thoughts.
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Friday 05 March
By Mike
I'v tried to give things to "Good Will" where I live, a couple of times, and they have refused it. All I do is I wait till after 6 PM, when they close, I go back and leave everything in or next to the donation box outside. Let them do with it what they want, Im rid of it!
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Friday 05 March
By deridealldems
Holy cow! Snootiness by shop girls at a thrift store? As far as I'm concerned, they're just one step above a Salvation Army thrift store, so they can check the attitude at the door.
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Friday 05 March
By Sheri
Hi! I usually don't comment on these but I had some advice, You can take it or leave it. I will tell you things I have done in the past. First off I have a Family of 4 me, my husband and two daughters so you can imagine how much stuff we accumulate with birthdays, holidays and so on. We recently moved and realized we had way more stuff leaving then what we came with. I had boxes and bags of stuff to donate and get rid of. I looked at it as a way to clean house and its awesome you can take it to a thrift store and donate it, Its a Win win because you get to clean house and also help a charity and at the same time help the family who buys your item!! "Another mans trash is another mans treasure." On the other hand I totally understand that sometimes we buy things that we just dont want to donate because either we spent a lot of money on it or it still looks or is brand new and what i found out is that its best to sell these items is on Craigs list or ebay sites like that because you will always make what you want for your item and your in control so you dont feel ripped off! I was amazed how fast I sold my used items on Craigslist, its a free site and they come pick it up right from your home. The rest of your things that you just want to get rid of take and drop off ar a thrift store. hope this helps
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Friday 05 March
By Abraxus
Just a thought, but you could donate any clothes you don't want to charity and claim a nice tax deduction on them. If you use Turbotax they have something called It's Deductible and you go online and enter the items and value of each thing donated (so you need to get a receipt and have a full list). We donated to about 8 different charities this way last year and got to claim about $2000 in tax deductions - this was for good quality used clothing and other items, like furniture etc. If you don't want the hassle of trying to sell something for basically nothing, then donate it - someone else benefits, and you benefit from the tax deduction reducing your gross income, it's a win-win! And remember, list it, donate it, get that receipt, staplem them the list and receipt together and put it in your 2010 tax receipts file right away - and if you have Turbo Tax, put it straight onto It's Deductible, and you can just import all the charitable donations in one go directly to your return for next year - it's so easy, and you can do it for cash donations too - so if you give to your church regularly and get a tax receipt, include that too!
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