I am not unfashionable. My wardrobe contains all 10 of Tim Gunn's Essential Items, and far more than one "indulgent" trendy piece. To my knowledge, my friends haven't captured any secret footage that can be used against me in the court of "What Not to Wear."
My glasses are of the so-dorky-they're-cool variety. My hair is what you might call "thoughtfully disheveled." I write about shopping for a living. I live in Brooklyn. I own a pair of Louboutins.
But all this meant nothing the day a thrift store shop girl made me feel like the frumpiest person in the world.
You know the drill -- the closet has become so overstuffed with things you can't remotely remember wearing that you throw everything in a big garbage bag and A) drop it off at the nearest Salvation Army for a conscience-reinforcing tax deduction, or B) try to turn it into scratch at the local vintage store.
For option (B), you must hand over your goods to an underpaid, over-styled "buyer," who goes through them a piece at a time, giving you about 30 percent cash or 50 percent store credit for what they'd bring in at resale. What they don't buy you can take back or leave to be donated to charity.
Yeah, easy choice.
I filled three big bags with clothes, shoes and other apparel I didn't want anymore and marched into one of Brooklyn's most reputable thrift store chains -- and anticipated a fat payday. In reality, I was marching into a self-confidence vacuum.
When I returned, they still hadn't looked at my stuff, so I parked on a nearby couch, whipped out a magazine, and waited. I overhear Leggings tell Red, "This one should be easy." The sound of bags rustling, shuffling, boots being laid out on a counter. Not five minutes pass. Maybe two, three. The rustling has stopped. Then.
"Are you waiting for something?" Leggings barks at me, wearing her best stank face.
Well, yes, you're evaluating my clothes there. I nod toward my bags, some of which haven't been opened.
"Uh, unfortunately, we're not able to purchase anything at this time."
But what do you mean? Not even the cowboy boots? The heels I wore once?

She huffs, snorts under her breath. "Uh yeah, we don't buy them in that condition" -- New? -- "and there were some dirty panties in there and I just don't ..." The disgust rising in the back of her throat makes it impossible to finish the sentence. She turns her back to me, walks away.
I had not prepared for this. I thought I'd be immune to a hipster snark attack -- after all, I wear the uniform. I may be guilty of wearing skinny jeans and Converse, but what I'm not guilty of is dirty panties.
Shock, confusion, self-doubt takes me over in one big wave. What was happening? In three big garbage bags there wasn't anything that anyone, anywhere would ever wear again?
I look over at another customer waiting at the counter with goods to be evaluated. She's grinning to herself, then at Leggings. They're laughing at me, delighting in some shared sense of superiority. I'm suddenly the ugliest person in the world.
I leave everything there for alleged "charitable donation." As soon as I step onto the pavement, the cold air smacks the self-pity out of me. Cue the anger -- and this rant:
Listen up, all you holier-than-thou retail jockeys: Fashion IS a luxury that many people can't afford -- especially right now. Long before you were anointed with the holy task of picking through other people's old laundry, people were doing what you're doing all over the country. Only they didn't have to call it "thrifting" to feel good about their lives. Nor did they wield so brutally the modicum of power they have in this world to make others feel bad. No, the thrift store was borne of necessity, out of charity. It was to help the less fortunate. It was not to turn away a perfectly good winter jacket, or shoes, or jeans because well, 7 for All Mankinds just haven't been as hot this season.
The lesson is a simple one. Walk the extra block and donate your clothes directly to charity. The emotional boost you'll get from helping someone out, instead of helping yourself, is worth more than 50 percent credit at a used-clothing store. Take it from me, I paid in pride for my selfish sins.
And if some time you step foot in one of these stores expecting someone to make treasure out of your trash, keep a stiff upper lip. Remind yourself that these were your clothes, your prized possessions, and no one -- not some silly shopgirl, not even Anna Frickin' Wintour -- can put a dollar value on your personal style.
Nicole Sia is a frequent Lemondrop contributor and resident shopping expert. She lives, bargain hunts and blogs in New York City.
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Comments:
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Thursday 25 February
By Sisser
I wonder if they treat potential customers like that and then once you exit the store go ahead and sell your merchandise; it would not surprise me one bit. It sounds like those ladies need to get off their high horses, drop the elitist attitudes and realize they are working in a thrift store, they are not cardiac surgeons.
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Sunday 28 March
By vabs
I wondered the same thing, immediately. I'd go in disguise to 'shop' and see for myself, or send a friend who would recognize the items.
Monday 01 March
By Matt
You hit the nail on the head. They won't buy some things and then you leave them to be donated to charity? WRONG!!! They are usually bundled and sold to another secon-hand store in a different district. I had a bar in Park Slope on 7th just down from D'Agastino's a few years back. I hired a girl that worked in the consignment store across the street and she told me they did that with a place in Little Italy and also West Village. Those two stores sent things to her as well.
Monday 01 March
By MsM
Get off their "High Heels" ;)
Monday 01 March
By Dannie
Well, you are right, you don't go to those stores to get anything from them because that means no business for them. They do sell your clothes, that's for sure, that's their business. That's the way they make maney, if they pay you, that means less money for them. Best thing is to give to the people that really needed. There are plenty of people that would take your clothes.
Monday 01 March
By Cooper
I guarantee that's exactly what they do. The writer should go back to that store weekly for the next month and check the racks for her stuff. Unfortunately, when she finds some of it, there's not much she can do about it - except make it known through her blog that this particular shop is a scam (and she should name names). If her stuff is not on the racks, it's because the clerks took it for themselves before it got put "on the books" to sell.
If you want to cash in on your old clothes, put them on Craig's List (eBay sucks) or have a garage sale. Frankly, I say if you're giving away clothes that aren't worn out or outgrown, you have way too much money to spend on clothes.
Monday 01 March
By Mariah
I'm sorry, but I'm having trouble following the logic in this article. Resale shops are exactly that--resale--they cater to a certain kind of clientele who buy a certain look.
My mother ran a successful chic boutique for years--she had many young designers coming in to sell her their creations. While many were very beautiful, few of them would appeal to the type of client who typically bought from her. The designers would get so upset, but you need to have a customer for each and every item.
This is just a case of "wrong store, wrong stuff"--dont take it so hard--find another resale shop, perhaps in a better neighborhood if your things are mostly designer and not "hipster" chic. And for Pete's sake, don't be so thin skinned!
Monday 01 March
By Inkling
I can't believe she would leave her clothes there instead of taking them to the charity herself. If she went back there a couple of days later she probably would've seen her stuff on the racks for sale. I took my childrens clothing to a store similar as that. All clothing was gently used or not used at all. All toys were in great shape. They really don't want to give you any money for your stuff. They give you something minute compared to the retail value like 10 cents on the dollar that they will charge a customer. In other words, they give you 30 cents and charge the next customer $3.00 for it. It is quite the mark up on their side. Of course, they will voluntarily take your clothing they don't want to pay for and donate it to charity. They get the tax write off.
Monday 01 March
By Rose B
I agree - I think she was scammed... and maybe they recognized her. Her stuff was probably great and 10 minutes after she left the nasty witch at the counter purchased most of it. She should have fished out the oldest thing in the bag, left it behind and departed with all of her great stuff to donate.
Monday 01 March
By Caroline Morrison
It's not just in thr Big City - here in my upscale small town in Florida the same thing is happening. So make someone's day - give the good stuff to your local charity!
Monday 01 March
By Bob
That's right! give it straight to the charity from the get go and let these "shabby chic" nazis choke on their own guffaws. I think that about half of my donations get snapped up by the employees before they hit the shelves, but that's ok, at least they're getting another life in someone elses wardrobe.
Monday 01 March
By poot
Yeah, I'd sure as hell gone back a couple days later and take a look to see how much of my stuff was being sold, and for what price. Then I'd talk to a lawyer about fraud.
Monday 01 March
By CD
That is their MO. They pretend everything is crap to see if you will give it to them for free. I bet they take some of it home and wear it. Better to take your items to a shop referred to you by someone you know.
Monday 01 March
By bazmjules
I have had this happen to me!! They said they couldn't sell anything that I brought in and would donate it all to the Salvation Army. I went back a couple weeks later to purchase some items and low and behold there are my clothes on the rack. And they were charging pretty hefty prices for items that were "unsellable".
Monday 01 March
By kevin ruberg
a long time ago(35 yrs.) a friend and i were" cabin bound"by rainy weather as neither of us owned a vehicle. cabin fever and no more clean clothes propmpted us both to leave our humble abodes(shacks)with bags of dirty laundry and the clothes on our backs(naturally) to hitchike(and walk (alot) from nethers va. to culpepper va.,i would say 30 miles in the rain(why not) we left our clothes in the washing machines and proceeded to look about town where we espied the traditional"thrift shop" for the benefit of the needy and culpepper hospital as well. 2 drowned hippy rats strolled out of there with our own harris tweed jacket ,some khaki work pants and a tshirt. for about 2.50 each......we tossed our other clothes away (now being clothes rich and the laundry cycle over) and walked away in fine style....and it stopped raining for the trip back....way back in the 1970's.....take care ....tis better to give and receive ,,,,mean people really do suck
Monday 01 March
By Donald
A friend who has an "extensive" wardrobe (one bedroom in her apt is now a closet) sometimes has clothes made for her. The seamstress sews in a label that reads "made specially for..." She had taken several pieces to a high end vintage shop here in LA and was told that they weren't interested, but she could leave then as a "donation" to a charity that collected ftom the store. Several weeks later, a collegue came to work with several pieces she had purchased at this store. Among the items was one of my friend's custom made dresses complete with label. She paid a visit to the shop and found several other of her items. When she asked for an explaination, they acted like she had lost ger mind. She called the police and had the owner charged with stealing the clothes.
Monday 01 March
By Patricia Bebb
That's exactly what happened to me. My sister-in-law retired as executive for the State of California. She gave me all her designer suits, majority from Macy's, with accessories. I wasn't her size and she told me to do what I wanted with them. Took them to a local second hand store, they evaluated, nothing they wanted to buy. So they convinced me to just to donate them to their charity. I came back week or so later and these same things were hanging on racks with price tags on them that I couldn't even afford at their second hand prices.
Monday 01 March
By JLS
OH GOOD GAME FOR THE STORE! Do this to customers and then when they leave, sell the good stuff anyway! That's FRAUD-REPORT THEM TO THE Better Business Bureau AND the Attorney General in your state! TERRIBLE!
Monday 01 March
By Tam
I was just thinking that you should have taken your clothes when you left because it may be that she sold a lot of your things.
Monday 01 March
By Anne
Yes, I think they stole your stuff. Sounds like they humiliate people into leaving so they get their clothes for free. You should have mentioned their name.